In a time when everything is becoming increasingly digitized, customer portals in various forms are appearing in more and more places. They also become more functional. Often, a customer portal is a web-based solution where customers can log in to access information and be able to perform some tasks that customer service would otherwise need to help with.
A unique and modern customer portal at a fixed price
Before the project, we make a specification and information design together. We retrieve all menu options and pages to be displayed and retrieve the source data for these pages such as reports and structured data. The result is a complete project proposal that is ready to be developed.
The customer portal itself can look very different depending on the needs of the company's customers and users. It can be everything from managing invoices, tracking orders, calculating prices, booking resources and following up on projects. With a digital tool, opportunities and advantages are provided that would be more complicated if it were to be handled manually via phone and email instead. In this way, resources are also freed up so that employees can focus on other tasks and reduce unnecessary administration.
Once the customer portal project is completed, it is free to make adjustments or additions. The solution will be yours and can be further developed exactly as you wish. We are happy to help with that journey.
Read more about 3bits Blueprint Customer Portal and get in touch if you also want to get started quickly with your customer portal for self-service.
