3bits website uses cookies for statistics and content.
Some cookies are necessary for the websites functionality, others help to improve your experience through insight into how it is used. For more information, please visit our cookie policy site.
Necessary Cookies
These cookies are necessary for the websites functionality and cannot be deactivated.
Analysis Cookies
We use analysis cookies for collecting information and give us insight into how visitors use our website. We anonymize IP-addresses in Google Analytics. By clicking Deny, these cookies will be deleted.
Analysis cookies denied.
Marketing Cookies
We use marketing cookies to show relevant marketing for you through different marketing channels. By clicking Deny - we will not be saving these cookies.
There aren’t always a choice for the customer when it comes to how an order should be delivered. But there are those who will do their best to leave the choice to the receiver, to do everything to provide the service the customers want, to have the one specific customer in centre.
This time, I will focus on the possibility to deliver at the customer’s demands, charging the right way and that a customer should be the same customer in all systems.
Last time, I mentioned product range, offers, and what to have in mind when you think about prizing and payments. This time, I will focus on delivery options, delivery fees and customs when you are active in several markets.
Ok, storytelling sounds good. We want to create a strong relationship with our customers, and strengthen our brand. We want more content at the site. How do we find a story?
There are a lot of functions and mind sets when you talk about omnichannel, some are easier to implement than others. It is important to have in mind that everything can’t work for everyone, or that it is an end in itself to fulfil. The challenge is to find the optimal blend for your business and your customers.
I talked about the importance of setting your goals for the internationalization projects in the last part, having or getting local knowledge. Thinking about languages, customer service, the solution, and technology. This time, I will focus on product range, offers, and what to have in mind when you think about prizing and payments.
You often hear that a modern store needs modern technology. We live in a constant connected world where the generation with great purchasing power are used to using technology. Why not use the available and constantly evolving technology to think creative in the stores.
We love stories! The occurrence of storytelling is as old as human beings. We see that storytelling has the same grip of us now as for thousands of years ago every day with our enormous consumption of movies, book, games and not at least commercials. You create an extra dimension for the customer’s experience by writing a story about a product, a trade mark, or a company.
There are constantly new offers to during a period of time buy a premium membership at different e-commerce sites to receive free delivery and different kind of discounts. The premium memberships may look a little bit different, but they all have one thing in common, to spend more.
Bringing your e-commerce solution one step further out to Europe and the world, is now a topic for many Swedish and Nordic e-commerce companies. We have several years' experience in this exiting journey. We have worked with successful customers as Lindex, Scandinavian Photo, and Focus Nordic in this process.